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Payment
I accept payment via Paypal only. Payment is required within 48 hours of purchase or the transaction will be canceled.

Shipping
Orders are shipped from New York City.

US SHIPMENTS
US orders are shipped via USPS Priority with tracking. You will be emailed the tracking number once your order ships.

OUTSIDE OF THE US
Orders outside of the US are shipped First Class which takes 1-4 weeks. If you need it there faster, please contact me and I will be happy to provide other methods of shipment based on your location.

CUSTOMS (Non-US customers)
Shipments to foreign countries sometimes get held up in customs. I have no control over this. You may also be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you – I have no control over these charges.

Refunds and Exchanges
Orders within the US - I want you to be very happy with your order. But if you would like to return your item, I will take any returns within 7 days. Items must be returned in their original condition with tag intact to receive full refund.

Orders outside of the US - International orders are non-refundable.

Questions
If you have any questions regarding any item you see, please feel free to contact me.

Wholesale
If you would like wholesale information, please contact us at elva@esoneofone.com